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These guys did a great job, they were in constant communication with me about when they'd arrive and in fact were able to come early. They packed and moved all my things quickly and without damaging them. Would definitely use them again and recommend them to a friend.
I cannot say enough great things about Adept Moving Company. I was a little worried that their might be hidden fees or some sort of "this price looks too good to be true" hidden agenda - but these guys were awesome! They showed up early, were incredibly efficient, and got the job done in exactly two hours. My workers were Ruslan, Donatas and Vitalik and each of them was polite, courteous, and hard working - they moved my stuff quickly and carefully. This was my first time hiring movers and I was a little worried after hearing so many horror stories from other people about other moving companies - but Adept Moving Company was great! Cannot recommend enough! five stars!
These people are very thorough and courteous. Their prices are fair and reasonable.
After giving Adept 1 star for the intial poor service. I have to say that after speaking to the manager he was very accommodating and made sure that my move was unloaded the same day He sent Audrey and Levan to unload and they were great. Very careful and did a great job. I will definitely use them again soon and will ask for these 2 guys again.
Andrey, Vadim and zhenya are great. Very quick and efficient. Would highly recommend!
Update to my original review:I was contacted by Adept after posting my prior review and they very generously offered to 'make it right' which I greatly appreciate. The Customer Service Manager I feel went above and beyond. I feel he showed genuine concern with what happened, and did everything to rectify the problem. He truly showed outstanding customer service! Thank you!I recommend anyone looking into using a mover ensure you are aware of ALL costs up front. Ask the questions that need to be asked so you are fully aware of every charge and are not caught off guard.The movers did an outstanding job and nothing was damaged or left behind. The only reason I am not removing my original review is only to help others know what questions to ask upfront and what to watch for to avoid any issues. However, should you have 'any' issues, please contact Adept's Customer Service right away as they are extremely helpful and offer outstanding service.Here is my original review:I decided to use these movers as the reviews here on Yelp were decent. When I booked I was told three guys at $89/hr. I thought wow great price! I moved from a two bd apt to a two bd townhouse 'literally' one block away. I'm an older person and don't have family who could have moved me which is why I called Adept. Well the guys showed up on time and started working right away. I was excited as I thought this is GREAT! They were very nice young men and started off working very steadily for the first couple of hours but unfortunately that day was a real scorcher and what should have only taken no more than 5 hours took 8!. Also, when I booked I asked if there were any additional charges and was told no. All boxes, blankets, etc,. was included, however there would be a truck charge. When the guys arrived I was told they would be charging me for blankets and cling wrap. I didn't think that would be a problem as I didn't have too many items I felt would require blankets and cling wrap. Especially since I was only moving a BLOCK AWAY. Well...was I wrong. They literally wrapped EVERYTHING! My move which I estimated would cost about $480 ended up costing me almost $1000! I could have bought all new stuff and spent less than $1000. The charge was ridiculous just to move me one block! Lastly when I was told the final cost I wasn't provided an itemized breakdown of the charges, just told me the cost at the end. I feel like I was taken advantage of as I'm female and older. Shame, shame. The guys didn't break any of my items which I GREATLY appreciate but to take THAT long to move was ridiculous! I understand wrapping everything if I was moving across town or to another city/state, but one block???? When I moved from San Bernardino to Camarillo a year earlier (with the EXACT same items) it only took 6 hours total and only cost me $700 and that included DRIVING almost 100 miles! Ask for details of charges and get it in writing PRIOR to your move. Get an itemized cost breakdown at the end as well. I don't fully blame the movers but either way I really do feel I was taken advantage of.
Wonderful move! On time, very professional, great attitudes, and so helpful. Would highly recommend. Andrey and Levan were great movers. Will use again for future moves.
Just finished moving with Adept Moving Company and I have only good things to say about these guys! They showed up promptly and worked efficiently and got our entire move done in only 5 hours. Andrey, the supervisor, made sure to constantly communicate with us to make sure that his team executed everything just how we needed it. While there was a language barrier, Vadim and Sasha were very nice and listened well. They were awesome with our pets too. Overall this was a great company to work with and the price ended up being worth the service.
I chose Adept based on 1) the yelp reviews, and 2) how pleasant and experienced Max seemed on the phone. Max and Serg were right on time, professional, and diligent. Maybe even better, they were a great combination of hard-working and quick, yet completely respectful and careful with my stuff (including my musical instruments which I value emotionally as well as monetarily)! I've had a few bad experiences moving in the past... I don't move very often(!) so - it's nice to hit it right this time! Highest recommendation.
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